FREQUENTLY ASKED QUESTIONS
WHAT IS OVADOZE?
OVADOZE is an independent streetwear brand rooted in Brazoria County and inspired by Houston culture. Our designs bring together music, dark art, horror, streetwear and Southern nostalgia.
ARE YOUR PRODUCTS MADE TO ORDER?
Most online orders are made specifically for you after your purchase. This helps us create limited designs without overproducing inventory.
HOW DO OVADOZE TEES FIT?
Our tees are designed with a roomy, oversized fit and dropped shoulders.
Choose your normal size for the intended oversized streetwear fit. Size down one size if you prefer a closer fit. Check our Size Guide and compare the measurements with a shirt you already own before ordering.
HOW LONG DOES PRODUCTION TAKE?
Please allow approximately 2–3 business days for your order to be produced before it ships. Production times may be longer during major releases, holidays or periods of high order volume.
HOW LONG DOES SHIPPING TAKE?
United States standard shipping typically takes 7–12 business days after production.
International delivery generally takes approximately 10–30 business days after production. Customs processing may cause additional delays.
Shipping estimates are not guaranteed delivery dates.
HOW CAN I TRACK MY ORDER?
Once your order ships, tracking information will automatically be sent to the email address used at checkout.
Tracking may take a few days to update after the shipping label is created.
DO YOU SHIP INTERNATIONALLY?
Yes. International shipping availability and pricing will be shown at checkout. Customers are responsible for any customs duties, taxes or import fees required by their country.
CAN I CHANGE OR CANCEL MY ORDER?
Contact us as soon as possible if you need to change or cancel an order.
Because orders can enter production quickly, changes and cancellations are not guaranteed once production has started.
WHAT IF I ENTERED THE WRONG SHIPPING ADDRESS?
Contact us immediately with your order number and the correct address.
We cannot guarantee an address change after production or shipping has started. Customers are responsible for additional costs caused by incorrect or incomplete shipping information.
DO YOU ACCEPT RETURNS OR EXCHANGES?
Because our products are made to order, we do not accept returns or exchanges for selecting the wrong size or color, accidental orders or changes of mind.
Please review the product description and Size Guide before ordering.
WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT?
Contact us within 14 days of delivery if your item arrives damaged, defective, misprinted or different from what you ordered.
Include your order number, a description of the issue and clear photos or video. Once approved, we will provide a replacement or refund at no additional cost.
WILL SOLD-OUT DESIGNS BE RESTOCKED?
Some designs may return, while others are released for a limited time. Join our email list and follow OVADOZE on social media for restocks, new drops and early access.
HOW CAN I CONTACT OVADOZE?
Visit our Contact page and send us a message. Include your order number whenever your question involves an existing order.